Information We Collect
At Naples Chat, we collect minimal information necessary to provide our services. When you register, we may collect your email address, username, and optional profile information such as photos and bio. We also automatically log certain technical data including your IP address, browser type, and usage patterns to improve our service and ensure security.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our video chat services
- Match you with other users
- Improve user experience and platform performance
- Detect and prevent abuse, fraud, or safety violations
- Communicate with you about updates, security alerts, and support
- Comply with legal obligations
Information Sharing
We do not sell your personal information to third parties. We may share data with trusted service providers who assist in platform operations, such as hosting and moderation services. These partners are contractually obligated to maintain data confidentiality. We may also disclose information when required by law or to protect our rights, safety, or property.
Video Chat Privacy
Video chat conversations are not recorded or stored on our servers. We do not have access to the content of your conversations. However, we encourage users to be mindful that they are sharing information with another person. We recommend not sharing sensitive personal information such as home address, financial details, or private contact information during chats.
Data Security
We implement industry-standard security measures to protect your data, including encryption for data transmission, secure servers, and regular security audits. Access to personal information is restricted to authorized personnel only. Despite our efforts, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your account and associated data
- Restriction or objection to certain processing activities
- Data portability
You can exercise these rights through your account settings or by contacting us via the contact form.
Children's Privacy
Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze platform usage, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may limit certain functionality of the platform.
Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes via email or platform notification. The updated policy will be posted on this page with a revised last updated date. Continued use of the service after changes constitutes acceptance of the new policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through our Contact page.